What is Mobile Deposit?
Mobile Deposit allows customers to make deposits from anywhere in the United States they may be.  Customers simply use their mobile app to capture an image of a check and deposit it directly to their checking or savings account.
How do I sign up for Mobile Deposit?
Just sign up for online banking download the Rosedale Federal Mobile App on your smart device. Once the mobile app is downloaded, request access to Mobile Deposit by going to the drop down menu in the upper left hand side of the app and select request “Deposit a check” and select the accounts you would like to make mobile deposits into.
Do I have to update the Rosedale Federal app once I’m approved for Mobile Deposit?
No, you do not need to update Rosedale’s app.
Is Mobile Deposit available on Rosedale’s Mobile Website and the Mobile App?
Mobile Deposit is available through the Mobile App only, not through Rosedale’s Mobile Website.
Which smartphones or devices work with Mobile Deposit?
All devices compatible with the Rosedale Federal Mobile App will support Mobile Deposit.
Where can I download the Rosedale Federal Mobile Banking App?
Our Mobile Banking app for iPhone® is available to download from the App Store. Our Android™ application is available to download from Google Play.
How do I initially log into Mobile Banking?
You will log into Mobile Banking using the same User ID and Password that you established when you enrolled in Rosedale Federal Online Banking.
How do I use Mobile Deposit?
To make a deposit with Mobile Deposit via the Rosedale Federal Mobile App, follow these steps:
• Sign the back of your check legibly and clearly print “For Mobile Deposit Only” below your signature.
• Choose “Deposit Check” from the main menu (Quick Actions) or open the menu from the upper left hand corner of the app.
• The Rosedale Federal Mobile App will walk you through the steps to choose a deposit account and take pictures of the front and back of your check. For step by step instructions, please select “How to make a deposit.”
How can I ensure that the pictures of my check will be accepted for deposit?
• To be valid for deposit, the pictures of your check must meet a number of criteria. To improve image quality, ensure the       following:
• You have a strong wireless Internet connection.
• The picture, including your signature, is clear.
• All four corners of the check are showing.
• The lighting is strong enough to see the check details.
• Your check is placed on a dark background.
• Your check is laid flat with no folds or creases.
• The picture is taken from directly above the check while holding the camera very still.
If there is an error with the picture, the app will alert you to retake the picture.
What should I do with my paper check after submitting a Mobile Deposit?
Securely store the original check for 45 days in case more information or a new image is needed, and then destroy it.
What types of checks can I deposit using Mobile Deposit?
You may deposit personal or business checks that are payable to you, drawn on a US bank, and payable in US currency. Checks should be endorsed “For Mobile Deposit Only.”
Which accounts can I deposit into?
You can make deposits into your consumer checking, savings, or money market savings accounts.
Should I take a picture of the front and back of my check?
Yes. Both images are needed to make the deposit.
Do I need to sign the back of my check?
Yes. Please sign the back of your check and print “For Mobile Deposit Only” below your signature.
Is the account number required on the back of the check?
No, it is not required.
What are my deposit limits?
$2,500 daily/$5,000 monthly
$2,500 limit per item
5 checks daily/12 monthly
Can I make as many deposits each day as I would like?
You are limited to 5 checks per day. The total deposit amount cannot exceed the daily limit of $2,500.
Does the app keep track of how many deposits and the dollar amounts I have deposited?
Yes, the app provides you with the status of your deposit limits. Once you select “Deposit check”, if you select the “i” next to “Deposit limits” under the amount of the deposit, it will display your current deposit limits for “This month” and “Today”.
What is the deposit cut-off time for Mobile Deposit?
The deposit cut-off time is 7:00 p.m. EST, Monday through Friday. If you submit after 7:00 p.m. — or on a non-business day or holiday — your accepted deposit will be processed the next business day.
Request Day Accepted Available
Monday
Before 7:00 PM EST
After 7:00 PM EST
Tuesday
Wednesday
Tuesday
Before 7:00 PM EST
After 7:00 PM EST
Wednesday
Thursday
Wednesday
Before 7:00 PM EST
After 7:00 PM EST
Thursday
Friday
Thursday
Before 7:00 PM EST
After 7:00 PM EST
Friday
Monday
Friday
Before 7:00 PM EST
After 7:00 PM EST
Monday
Tuesday
Saturday
Before 7:00 PM EST
After 7:00 PM EST
Tuesday
Tuesday
Sunday
Before 7:00 PM EST
After 7:00 PM EST
Tuesday
Tuesday

 
How much does it cost to deposit checks using Mobile Deposit?
Mobile deposit of checks using your consumer accounts comes with no cost.