Special Character User IDs & Passwords

Using criteria below, you can enhance the security of your accounts by increasing the complexity of your ID or password:

User IDs:

  • Must not contain a space
  • Must contain 1 or more letters
  • Cannot be part of the current Password
  • Must less than 20 characters long
  • Must be at least 8 characters long

Passwords are required to contain at least:

  • One letter
  • One number
  • One special character (such as, _ % @ ! $ * ~)
  • Must be less than 25 characters long
  • Be at least 8 characters long

To update your credentials, log into online banking and select "Settings," then "Security."