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Special Character User IDs & Passwords

Using criteria below, you can enhance the security of your accounts by increasing the complexity of your ID or password:

User IDs:

  • Must not contain a space
  • Must contain 1 or more letters
  • Cannot be part of the current Password
  • Must less than 20 characters long
  • Must be at least 8 characters long


  • Must contain at least one letter
  • Must contain at least one number
  • Must contain at least one special character (such as, _ % @ ! $ * ~)
  • Must contain at least one upper and lower case letter
  • Must be between 8 and 20 characters in length
  • Must not match or contain your ID
  • Must not match one of the previous four passwords
  • Must not contain spaces

To update your credentials, log into online banking and select "Settings," then "Security."